frequently asked questions

  • What areas do you serve?

    Laven, Tolleson,Goodyear,Avondale,Litchfield Park,Buckeye, Surprise, El Mirage,Glendale,Peoria, Sun City, Phoenix, all surronding areas, Tempe,Mesa, Chandler, Scottsdale,Deer Valley,Cave Creak ect

  • Are your services available 24/7?

    Yes

  • How quickly can you respond to an emergency call?

    Anywhere from 30 to 60 min

  • What types of towing services do you offer?

    Emergancy, Roadside,Old Cars ect

  • What should I do if my vehicle breaks down?

    Call our dispatch for a quote

  • What is the cost of towing a vehicle?

    Depends on what is going on with the vehicle and where it is located

  • Can you tow a vehicle that is not operational?

    Yes

  • Do you offer long-distance towing?

    Yes

  • Is my vehicle covered by insurance during towing?

    I wouldnt put this question everyone situation and policy is different

  • What payment methods do you accept?

    Cash and Card

  • Do you provide roadside assistance services along with towing?

    YES

  • What should I do to prepare my vehicle for towing?

    PLEASE MAKE SURE TO HAVE THE KEYS WITH THE VEHICLE AND ANSWER CALLS FROM THE DRIVERS

  • Can you tow vehicles of any size, including heavy-duty trucks or motorcycles?

    FOR NOW WE CAN TOW ALL C=VEHICLE EXCEPT FOR HEAVY AS OF NOW

  • What happens if I need to cancel a towing request?

    PLEASE CALL DISPATCH DIRECTLY TO CANCEL THE SERVICE

  • Do you provide towing for vehicles involved in accidents?

    YES

  • Can you tow vehicles from private properties?

    YES

  • Do you offer towing services for commercial or fleet vehicles?

    YES

  • Can you assist with towing during extreme weather conditions?

    YES

  • Do you offer vehicle storage after towing?

    YES

  • How do I know if my vehicle needs to be towed?

    Body Damage, Vehicle wont start

  • What should I do if I need a tow truck after hours?

    Call dispatch to set up a service

  • How can I track my vehicle while it's being towed?

    Call Dispatch to get updates

  • What is the difference between flatbed towing and wheel-lift towing?

     Flatbed towing the entire vehicle is off the road wheel lift the truck picks up the front and uses dollies 

  • Can you tow vehicles that are stuck in mud or snow?

    Yes

  • Do you offer emergency towing services in Glendale?

    Yes

  • How do you handle vehicles in private parking lots in Glendale?

    Property owner calls to have vehicle removed

  • What are your procedures for towing abandoned vehicles in Glendale?

    Property owner calls they sign a form giving us permission

  • Do you handle all types of vehicles in Glendale, including motorcycles and trucks?

    Yes

  • What types of vehicles can you tow?

    We can tow a wide range of vehicles, including cars, motorcycles, SUVs, trucks, and commercial vehicles. Our fleet is equipped to handle both light-duty and heavy-duty towing needs.

  • Do you provide services beyond towing?

    Yes, we offer additional roadside assistance services such as jump-starts, tire changes, fuel delivery, and lockout assistance. Our goal is to get you back on the road quickly and safely.

  • Can you tow my vehicle to any location within Arizona?

    Yes, we provide towing services throughout Arizona and can transport your vehicle to your preferred location. Long-distance towing options are available upon request.

  • What should I do if I need a jump-start?

    If your vehicle won’t start due to a dead battery, contact us for a professional jump-start. We’ll quickly assess your battery and provide assistance to get your car running again.

  • What services do you offer besides towing?

    In addition to towing, we offer roadside assistance services such as battery jump-starts, tire changes, fuel delivery, and vehicle lockout assistance. Our team is available 24/7 for emergencies

  • Do you provide roadside assistance services along with towing?

    Yes, we provide comprehensive roadside assistance, including jump-starts, tire changes, and lockout services. If needed, we can tow your vehicle to a repair facility or destination of your choice

  • Can you assist with vehicle lockouts?

    Yes, our team can help if you're locked out of your vehicle by using professional tools to safely unlock your car without damage. We’re available 24/7 for emergency lockout services

  • Can you assist with winching services?

    Yes, we offer winching services to help recover vehicles stuck in mud, sand, ditches, or other difficult situations. Our specialized equipment ensures a safe and efficient recovery.

  • Do you offer towing services for commercial or fleet vehicles?

    Yes, we provide towing and roadside assistance for commercial and fleet vehicles. We work with businesses to ensure their vehicles are back in service as quickly as possible

  • Can you tow vehicles from private properties?

    Yes, we offer private property towing services in compliance with local laws. Property owners or managers can contact us to remove unauthorized or abandoned vehicles

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